Customer & Steel - Day 1 of 2
| Time | Program | |
| 08:15 | Bus | Pick up guests from hotel |
| 08:45 | Welcome with coffe/tea | |
| 09:15 | Introduction guests | |
| 09:30 | General info Tata Steel & safety (15 min) | |
| 10:00 | Presentation steel products (30 min) | |
| 10:45 | Theory Basic Oxygen Steel Plant (OSF2) - 45 min. | |
| 11:00 | Break coffee/tea | |
| 11:30 | Workshop Low Carbon Steel | |
| 12:00 | Lunch in 'Gastenrestaurant' | |
| 12:45 | Bus | Put on PPEs & safety shoes |
| 13:00 | Bus | Group picture (FotoFix) |
| 13:30 | Bus | Site tour (30 min) incl. 'Buitenkade 2' |
| 14:00 | Bus | Visit Basic Oxygen Steel Plant (OSF2) - 45 min. |
| 15:00 | Bus | Visit Hot Strip Mill (WB2) - 30 min. |
| 15:30 | Bus | Return CCD (2H27) |
| 15:45 | Bus | Break in meeting room |
| 16:00 | Bus | Theory Hot rolling (45 min) |
| 16:45 | Bus | Evaluation day 1 |
| 17:00 | Bus | Departure guests to hotel |
| 19:00 | Diner in Restaurant together with contact persons | |
| Eind of day 2 |